CHC52015 Diploma of Community Services



Community Services

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Course Outline


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This qualification reflects the roles of community services, case management and social housing workers involved in the managing, coordinating and/or delivering of person-centered services to individuals, groups and communities.

At his level, workers have specialized skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers or volunteers and/or case management, program coordination or the development of new business opportunities.

What will I learn?

Topics covered in this course include:

  • Development and implementation of service programs and policies
  • Legal and ethical compliance
  • Personal professional development
  • Recognise and respond to crisis situations
  • Co-ordinate client directed services

How is it delivered?

This course is available through the following options:

  • Blended learning - self-paced study using a combination of e-learning and face-to-face (if required). Supported with phone and email tutorial support. Programs are tailored to the learner’s style and needs.

Units of Competency

How many units are needed for the qualification?

You must be assessed as competent in a total of 16 units of competency, 8 core and 8 electives to be awarded the CHC52015 Diploma of Community Services.


Course information


Course Requirements

As part of the course, you are required to complete at least 100 hours of work placement in a community services facility Your work placement provides the opportunity to:

  • Strengthen experience of the workplace to support future expectations of performance in the workforce
  • Develop practical skills and the application of knowledge within the workplace to promote stronger embedding of learning
  • Provide exposure to real workplace situations and circumstances which cannot be replicated in a learning environment or through


Please note that certain units have practical work placement hours that are required to be completed before the unit is deemed competent. These hours can be completed within your practicum. If you are currently working, these hours can be counted. To complete the diploma, it will take approximately 1-2 years (1200-2400 hours). These timelines may differ depending on the type of funding and study arrangement.

Note: *All participants undertaking this course must apply for a Blue Card prior to commencing Vocational Placement. There is no cost associated with applying for a Blue Card when you apply through CEDAR Centre as a student. Under some funded programs, you may not be able to commence your course if ineligible for a blue card. Further information on the Blue Card can be found at https://www.bluecard.qld.gov.au/volunteers/index.html

Recognition of Prior Learning

Your history of life and work experiences, as well as formal and informal training, may be applied using the Recognition of Prior Learning (RPL) process. All students are offered RPL upon enrolment or commencement of training. Documentary evidence will be required.


Participants will be provided with:

  • Workbooks and Assessment Guides for each unit
  • Participant Handbook and Course Guides
  • Access to additional supports

Funding & Costs

This qualification is offered through:

  • Higher Level Skills*
  • Fee-for-Service

*To be eligible for HLS funding you must be an existing worker in the community services industry

You can refer to the following documents for further information:

Course Fee Guide

Policies & procedures


How do I enrol?


Please contact us for enrolment information.

Call:       07 4512 6770

Email:   info@cedarcentre.com.au

Download the Course Outline here:

Our Main Teachers

Price : Free

Max Availability : 50

Typology : Fee For Service