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BSB30415 Certificate III in Business Administration




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Course Outline


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This qualification applies to a range of administrative roles in varied contexts. Individuals in these positions use some discretion and judgement and may provide technical advice and support to a team. Business administration roles involve a wide range of skills including using various computer packages, working with others, diary management, accounts receivable and payable, data entry and records management.  

What will I learn?

Topics covered in this course include:
  • Using a range of business technology
  • Microsoft Word, Excel and PowerPoint
  • How to produce a variety of documents
  • Quality customer service
  • Work with others
  • Understanding diversity in the workplace
  • Working within and contributing to policies and procedures
  • Understanding and implementing health and safety

How is it delivered?

This course is available through the following options:
  • Blended learning including self-paced study using workbooks, computer software and simulated activities. Supported with phone and email tutorial support. A range of options are available to best suit your learning style.

Units of Competency

How many units are needed for the qualification?

You must be assessed as competent in a total of 13 units of competency 2 core and 11 electives—to be awarded the BSB30415 Certificate III in Business Administration.


  • BSBITU307 Develop keyboarding speed and accuracy
  • BSBWHS201 Contribute to health and safety of self and others


  • BSBWOR301 Organise personal work priorities and development
  • BSBADM307 Organise schedules
  • BSBITU309 Produce desktop published documents
  • BSBWOR204 Use business technology
  • BSBITU306 Design and produce business documents
  • BSBITU313 Design and produce digital text documents
  • BSBCUS301 Deliver and monitor a service to customers
  • BSBITU314 Design and produce spreadsheets
  • BSBITU312 Create electronic presentations
  • BSBWRT301 Write simple documents
  • BSBADM311 Maintain business resources

Course information

Practical Experience

There is no requirement for vocational placement in this qualification. However, CEDAR Centre strongly recommends volunteering in an administration role to assist with completing assessment activities and in seeking employment. Students are also welcome to use our facilities at the CEDAR Centre for supervised experience in one of our many community programs. To complete the certificate it will take approximately 1-2 years (1200-2400 hours). These timelines may differ depending on the type of funding and study arrangement.  

Required Resources

In undertaking this course, you will need access to a computer internet access and the Microsoft Office suite of programs. If you cannot access these resources, please contact us.  These resources are required for undertaking practice activities and assessments.  

Recognition of Prior Learning

Your history of life and work experiences, as well as formal and informal training, may be applied using the Recognition of Prior Learning (RPL) process. All students are offered RPL upon enrolment or commencement of training. Documentary evidence will be required.  


Students will be provided with:
  • Workbooks and Assessment Guides for each unit
  • Student Handbook and Course Guides
  • Access to additional supports

Funding & Costs

This qualification is offered through:
  • User Choice Traineeships
  • Certificate 3 Guarantee
  • Fee-for-Service
You can refer to the following documents for further information: How do I enrol? You can download the enrolment form directly from our webpage, have it emailed to you or drop in and see us. If you are not ready to enrol but are interested, please contact us. Call: 07 4512 6770 Email:

Our Main Teachers

Price : Free

Max Availability : 50